I haven’t sold anything in a while, will anything happen to my account?

Having current, accurate listings contributes to a great customer experience. We will email you every now and again to keep your account up-to-date and make sure you still want to sell on Fishpond. If we don’t hear back from you we’ll suspend your account until you get in touch.

If you have any questions, please contact us.

• Learn about Sell Yours
• What do Sell Yours product conditions mean?
• What is the 'Ship to New Zealand' option?
• How will I be paid when the product sells?
• What is a screen name?
• How do I find a product's barcode?
• Can I sell a product that's not in your catalogue?
• How do Seller Ratings work?
• How can I view/edit/delete my listings?
• Do I need to accept deliveries to PO Boxes?
• What is the Sell Yours handling fee on the Payment History?
• How do I add or update multiple listings at once (bulk upload)?
• Sell Yours rules and expectations
• What happens after an item is sold?
• I'm adding tracking details to an order and it's asking for a URL. What does this mean?
• How do I change or update my bank account number?
• When will I be paid for my sales?
• Why can’t I list my DVD or Blu-Ray for sale?
• Why didn't my bulk upload file process?
• How do I delete multiple listings at once (bulk delete)?
• What is Fishpond's phone number?
• The Sell Yours item I purchased hasn't arrived. What do I do?
• Can I return a Sell Yours item?
• I am based overseas. Can I still sell on Fishpond.com.au?
• What can I sell via the Fishpond Sell Yours programme?
• Troubleshooting: I can’t list an item for sale