What are your shipping rates?

Standard Shipping Rates

Most books and music have a flat rate shipping fee of $8.95 (dependent on the delivery area). The more you buy, the more you'll save on shipping! All items will be delivered together in one parcel, with the longest estimated delivery date applying (shown at checkout).

Please note that a heavy or larger item may incur an extra shipping charge, depending on the item you are buying. We may also charge a specialty packaging fee if an item needs extra protection during delivery. Any applicable charges will be clearly shown at checkout for your review.

Sell Yours items are excluded from flat rate shipping as these are not sent by Fishpond.

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Additional Delivery Fees

Fishpond implements an additional postcode-based charge to reflect the actual delivery cost to different postcodes fairly - this means if you live in a remote or regional area you will pay more for delivery than a customer in a metropolitan area.

• Regional/remote postcodes incur an additional surcharge
  
• Some large or heavy items may also incur additional delivery fees

To calculate these fees, enter your postcode at checkout.

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Specialty Packaging

Some items need a little extra care to arrive safely. For certain products - such as chilled or temperature-sensitive goods - we may use specialty packaging like insulated liners or cool packs to help protect them during transit.

When this is required, an additional packaging charge may apply. If so, the cost will be shown during checkout.

We only add specialty packaging when it’s necessary to ensure your items arrive in the best possible condition.

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Fast Shipping

Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during checkout. Fast shipping means that if you've ordered multiple items, each item will be sent separately to get to you sooner. Please note that fast shipping does not use the Express Post service from Australia Post.

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Australia Delivery Times

You will receive an email when your order is shipped, which will include the estimated delivery timeframe.

Please note we rely on various companies to provide delivery services and cannot guarantee delivery times. Delivery to remote or regional areas may take longer.

If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.

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International Shipping Rates (AUD)

International shipping rates are calculated at checkout.

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International Delivery Times

International Airmail

• New Zealand: 3-4 working days after dispatch
  
• Rest of world: 6-10 working days after dispatch
  

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• How do I place an order with Fishpond.com.au?
• Why can't my order be delivered to a PO Box?
• How does an e-Gift work?
• Fishpond Premium
• What payment methods can I use?
• How do I add another product to my order?
• Can I pick up my order?
• What is Quote Me?
• What do the different product statuses mean?
• How do I delete an item from my shopping cart?
• What is Group Buy?
• What is an Unreliable Supplier Product?
• What does 'Quantity Available' mean?
• How do I change my delivery address?
• How can I tell if a product page is for digital music?
• What is the wishlist for?
• Health and Beauty Important notice
• Does Fishpond allow overseas based third party sellers?
• Can I obtain a credit account and use a purchase order to shop?
• Can I return a Sell Yours item?
• Learn about Fishpond's Image Search
• How do I change my payment method?
• Fishpond Scan It Buy It
• What does 'Order Delayed Staff Checking' mean?
• How do I change my delivery address?
• How do I change the quantity of an item in my shopping cart?
• I received a shipped notification by email. When should I expect my order to arrive?
• How do I cancel a product from my order?
• What is Fishpond's phone number?
• Where's my order?