How does the Schools' Program Work?

If your account is approved, you will receive an email from us, confirming that you qualify.

Once enabled, you will be able to select a purchase order option at checkout.

When you choose to pay by purchase order, there is a small fee calculated on checkout to cover administration and payment collection.

Books will be shipped to you as they arrive at our warehouse. As such, you can expect to receive your books in multiple shipments.

When your items ship, we will send an email requesting that the invoice be printed (from your account page: My Account) and passed on to your accounts department or the person responsible for paying accounts.

Invoices are due on the 20th of the month following the invoice date. If payment is not received by this date, our system will automatically place all unshipped orders on hold until the outstanding invoice has been settled.

• Why has my school or library order been held?
• Who can apply for a School or Library account?
• When should I give the invoice to my accounts department to pay an order?
• I have paid multiple invoices at once, how can I give you Remittance Advice?
• What is Fishpond's phone number?